The Power of addressing the impact when giving feedback
Why should we address the impact when giving feedback on obvious topics?
It is quite clear that being late is not acceptable. So why should you still need to explain why this behavior is inappropriate?
In our workshops we often get the question why evident things need an explanation of the impact.
I give you an example on the difference:
- You can say: I saw that you were late for the meeting today. Please come on time next time.
- OR you can say: I noticed that you were late for our meeting today. We are losing time in the team because we have to update you. Please come to the next meeting on time to make sure you get all the information.
In the second case you explain WHY somebody should improve their behavior. This makes it more tangible.
Here are more reasons to explain the impact of a behavior:
- You create clarity and understanding: If the recipient understands how their behavior or performance affects others or what the consequences are, they can better comprehend the meaning of the feedback.
- You promote a sense of responsibility: By demonstrating the impact of behavior, you help the recipient develop a stronger sense of responsibility. They recognize how their actions affect the team, the project or the organization and become more aware of their responsibility.
- You motivate to change: Knowing how one's behavior affects others can be a strong motivator to change or improve. If someone sees that their actions have negative effects, they are more willing to take action to avoid these effects.
Overall, the explanation of impact helps to ensure that feedback is not just perceived as criticism or praise, but as valuable information that helps the recipient to improve and act more consciously. It creates a deeper connection between actions and their consequences, which can lead to more sustainable and positive changes.
If you want to dig deeper into that topic - Take a look at the AID feedback model.
Happy to hear your thoughts on that!
