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The Power of addressing the impact when giving feedback

Why should we address the impact when giving feedback on obvious topics?

It is quite clear that being late is not acceptable. So why should you still need to explain why this behavior is inappropriate?

In our workshops we often get the question why evident things need an explanation of the impact. 

I give you an example on the difference: 

  • You can say: I saw that you were late for the meeting today. Please come on time next time. 
  • OR you can say: I noticed that you were late for our meeting today. We are losing time in the team because we have to update you. Please come to the next meeting on time to make sure you get all the information. 

In the second case you explain WHY somebody should improve their behavior. This makes it more tangible. 

Here are more reasons to explain the impact of a behavior: 

  • You create clarity and understanding: If the recipient understands how their behavior or performance affects others or what the consequences are, they...
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Less blah blah, more impact

Dear managers and specialists out there, please learn to get to the point - stop wasting others time and motivation. I’ll try it as well! :)

Think about that person in a meeting that always talks too much. The one that always needs to share another story aaand another story, filling every inch with filling words so nobody can interrupt their thinking flow…. Is it you? Or is it someone on your team?

I confess, I used to be that person - a communication mess, drowning in a sea of words without a clear direction. A member of my family is communicating like that and I copied it growing up. I talked a lot but failed to get to the point, often succumbing to the trap of excessive chatter. And the worst was - I even had a thinking process like that!
Fortunately my communication trainer mentors Chris Mulzer and Christian Pessing then pulled the plug in my twenties.

Here's the issue: Many of us often let discussions repeat, failing to get straight to the point. On a rational level,...

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