You do a product or strategy workshop and your teammates aren’t sharing their thoughts?

You try to coach more and ask more questions and you’re wondering why your colleagues are not responding as engaged as they should or could?!
Well, maybe you’ll need to reflect your expectations and change your communication culture a bit (and don’t expect that it’ll be done overnight).

Many managers we are working with blame their colleagues being too “introvert” or “shy”. But what do those two words really mean and are they really appropriate?

The oxford dictionary defines being shy as nervous or embarrassed about meeting and speaking to other people. An introvert is: a quiet person who is more interested in their own thoughts and feelings than in spending time with other people. Some also say that introverts recharge their batteries on their own while extroverts do in company. So reserved behaviour doesnt necessarily mean your team is not...