The New Narrative has put it in a nutshell: written communication is an important part of our modern hybrid working world. We from Digital Leader Program are convinced that non-verbal communication plays an at least as important role in a remote context.

Did you know that:

•  55% of communication is based on body language?
•  38 % is based on tone of voice?
•  Only 7% is conveyed through the spoken word?

We can also harness the power of non-verbal communication in a remote context:

Do you leave on the video in video calls? Is your remote setup consciously set up in terms of lighting, alignment and background?

Do you listen attentively to your counterpart in meetings? Or do you complete tasks in the meantime?

In which way do you experience interruptions from letter carriers and co?

All these examples have an impact on our non-verbal communication.

What do you think? In which way do you take non-verbal aspects into account in your daily (remote) communication?

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In our increasingly interconnected world, effective communication is more than just exchanging information; it's about understanding the nuanced ways in which people express themselves. Two pivotal concepts in this realm are low-context and high-context communication. 

If we would be effective robots we could basically only use low-context communication:
It’s direct, clear, and relies heavily on explicit verbal messages. Countries like the United States, Germany, and Scandinavia often favor this communication style. Here, the value is placed on precise words and directness. Texts, emails, or any form of written communication is preferred to convey messages accurately, leaving little room for interpretation. If you would ask to make a portrait of someone you’ll most likely get the left version of our picture.

People communicating like that can cut all the social “bullshit” and could appear super rude in some situations. If you want ChatGPT to give you the...